Privacy Policy

Date of effect: April 4, 2024

At Eversor, we attach great importance to the privacy of personal data of our customers. We strive to handle the personal data we collect in a safe and confidential manner, in accordance with the provisions of the General Data Protection Regulation (GDPR) 2016/679 of April 27, 2016 (hereinafter referred to as “GDPR”). This privacy policy describes which personal data of the customer is processed, on what basis they are processed, why they are processed, and what the rights of the customer are.

The General Data Protection Regulation defines personal data as follows:

All information about an identified or identifiable natural person; an identifiable natural person is one who can be directly or indirectly identified, in particular by reference to an identifier such as a name, an identification number, location data, a national identification number, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Processing is defined as follows:

Processing means any operation or set of operations which is performed upon personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, …

Finally, we provide information about the security measures we take to protect personal data.

Definitions:

– Personal data: Any information about an identified or identifiable natural person.

– Processing: All operations involving personal data, such as collecting, recording, organizing, structuring, storing, consulting, etc.

Controller of Personal Data Processing:

Eversor SRL.

Boulevard du Midi 52

BE-1000 Brussels

KBO: 1008.006.677

Processors of Personal Data:

We rely on various processors to fulfill our contractual and legal obligations towards the customer. Data processing agreements are concluded to protect the personal data of the customer.

Personal Data Processed:

We process all personal data necessary for the performance of the agreement with the customer, including:

– Name and surname

– Address information

– Phone and/or mobile number

– E-mail address

– Customer contacts

– Billing Address

– Financial data

Purposes of Processing:

Personal data is processed for the following purposes:

– Execution of the agreement with the Customer

– Correspondence with the Customer

– Customer base management

– Meeting legal obligations

– Invoicing to Customers

– Informing Customers of promotions and actions

– Marketing Purposes

Access to Personal Data:

Only responsible personnel and employees involved in IT, customer administration, and accounting have access to the personal data. Confidentiality agreements are in place with these individuals.

Retention Period Personal Data:

Personal data is kept for as long as necessary for the purposes for which it is processed, in accordance with legal requirements.

The customer’s personal data will be removed from the systems after a period of 10 years following the last invoice.

Customer Rights:

– Right of inspection and copy

– Right of rectification, deletion and restriction

– Right of Resistance

– Right of data transfer

– Right to withdraw consent

The customer can exercise their rights by contacting the data controller.

Complaints:

The customer can contact the data controller via email. This can be done through the mail address info@eversor.be.

Complaints regarding the use of personal data can be filed with the Belgian Data Protection Authority.

Transfer to Third Parties:

In certain cases, we are obligated to disclose the personal data:

To the competent government authorities in the context of tax legislation;

To the competent government authorities in the context of obtaining permits;

In rare cases, it may occur that we need to disclose the personal data as a result of a court order or to comply with other mandatory laws or regulations.

Security and Confidentiality:

We implement appropriate technical and organizational measures to secure the personal data against unauthorized access, loss, or theft.

Procedure for Data Breaches:

Any data breach must be reported immediately to the responsible party, who will then take appropriate measures to limit the impact. Serious data breaches are reported to the data protection authority and to the affected customer.

For questions or comments about our privacy policy, please contact:

Eversor SRL.

Boulevard du Midi 52

BE-1000 Brussels

Email: info@eversor.be